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Case study: Dallah Hospital

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Customer at a Glance

Industry sector: Healthcare
Name: Dallah Hospital
Headquarters: Riyadh, Kingdom of Saudi Arabia
Founded: 1987
Telephone: +966-1-4702777
Number of employees: 1,400
Download PDF: Dallah Hospital (pdf, 235 kb)
ProCurve Networking supports Dallah Hospital‘s digital information strategy
With more and more hospitals planning to store and access information in digital form, network performance and bandwidth have become important issues. For many, including Riyadh-based Dallah Hospital, a major network upgrade is an essential step in implementing a new information strategy.

Dallah Hospital is one of the largest private hospitals in Saudi Arabia, with an excellent reputation for quality healthcare. To promote even higher standards of care, Dallah Hospital‘s vision is for every aspect of its business to rely on data in electronic form.

“As part of our plans, we realised that it wasn‘t enough just to computerise information,” said Ahmad Al-Faqeeh, networking and information security manager. “For our patients to benefit, we also needed sufficient network bandwidth so that people could access this information wherever they were.”

Dallah Hospital set out to increase the bandwidth of its network from 10/100MB to 1GB. It decided to base the upgraded network on ProCurve Networking by HP.

“Having used HP‘s products for many years, we had total confidence in the quality of its technology,” commented Al-Faqeeh. “ProCurve switches offered us excellent performance at a very favourable price and furthermore we can now easily make the transition to ProCurve Adaptive EDGE Architecture ™ in the future, should we wish.”

Page Topics

Better service

Dallah Hospital installed one ProCurve Switch 5308xl and eight ProCurve Switches 2828, with ProCurve Manager Plus for network management. alfanar IT, a local HP partner, was responsible for site survey and installation. ProCurve Networking provides hardware support and has also delivered training. The most important application running across the network is Dallah‘s Careware hospital information system (HIS).

According to Al-Faqeeh, the new network—which provides a hundredfold increase in bandwidth—is extremely fast. X-ray images, for example, appear immediately. This provides a marked contrast with the past, when the performance of the HIS was limited by network capacity and was often very slow.

The reliability of the network has also improved greatly, along with management capabilities. On the rare occasions when there is a potential problem with a product, Al-Faqeeh claims that ProCurve replaces it immediately, as part of its comprehensive service and support offering, which includes a lifetime products warranty.

Together, these improvements translate into a better service for Dallah Hospital‘s patients. Test results, for example, can be called up quickly by authorised medical staff anywhere in the hospital. Once the digitalisation process is complete, all the hospital‘s information will be available over the network and hard copies will no longer be required.

“Our network is playing a vital role in supporting a whole new approach to information-handling at the hospital. We are convinced that ProCurve Networking was the right choice for us,” concluded Al-Faqeeh.

Partner

Company: alfanar IT
Headquarters: Riyadh, Kingdom of Saudi Arabia
Telephone: +966-1-4749093
Number of employees: 150
Business: Provider of IT solutions
Products: ERP installations, network solutions, e-business solutions, business intelligence solutions, consultancy services, training, technical support

Challenge

  • Dallah Hospital wanted to computerise all its records and data, so that it could base its operations exclusively on digitised information.
  • For patients to benefit from this change, the information had to be readily and speedily accessible throughout the hospital.
  • A major network upgrade was therefore required.

Solution

  • Dallah Hospital decided to base its new network on ProCurve Networking solutions
  • alfanar IT took responsibility for installation, with HP providing hardware support and training.
  • One ProCurve Switch 5308xl and eight ProCurve Switches 2828 have been installed.

Results

  • There has been a hundredfold increase in bandwidth, which translates into vastly improved performance of Dallah‘s core hospital information system. Network reliability and availability have also increased significantly.
  • Network reliability has also improved greatly.
  • Together, these improvements lead to better service for the patients, for example by providing speedier access to X-ray images and test results.

Why ProCurve Networking?

  • Proven quality of technology.
  • Excellent performance of ProCurve Switches.
  • Favourable price.

Technology highlights

Hardware Software HP services
  • Lifetime warranty with next-business-day advance replacement (available in most countries) on most products for as long as the customer owns it *
  • Telephone support available during normal business hours
  • Technical product support available via e-mail
  • Comprehensive network design and configuration services offered at no extra charge

For more information

When you are ready to explore the benefits a ProCurve Networking solution can offer you, call HP at 1-800-975-7682.

To learn more about ProCurve Networking's Adaptive EDGE Architecture™ solutions, visit our home page.

Purchase: In the US, HP business solutions, products, and supplies can be purchased at your local HP partner, or bought directly from HP either online or by calling 800-613-2222.

Finance: HP finance plans provide all the benefits of new technology without the risk or cost of ownership. For details, call 888-999-4783.

Accessibility: HP is committed to providing products and services that are accessible to people with disabilities. For more information, please visit the HP Accessibility web site or call 888-259-5707.

  For as long as you own the product, with next-business-day advance replacement (available in most countries). The following hardware products have a five-year hardware warranty for the disk drive and lifetime hardware warranty (for as long as you own the product) for the rest of the module: HP ProCurve ONE Services zl Module, HP ProCurve Threat Management Services zl Module, HP ProCurve Manager Plus Agent with ProCurve ONE Services zl Module, and HP ProCurve MSM765zl Mobility Controller. The following hardware products and their related series modules have a one-year hardware warranty with extensions available: HP ProCurve Routing Switch 9300m series, HP ProCurve Switch 8100fl series, HP ProCurve Network Access Controller 800, and HP ProCurve DCM Controller. The following hardware products have a one-year hardware warranty with extensions available: HP ProCurve M111 Client Bridge, HP ProCurve MSM3xx-R Access Points, HP ProCurve MSM7xx Mobility and Access Controllers, HP ProCurve RF Manager Controller and IDS/IPS Systems, HP ProCurve MSM Power Supplies, HP ProCurve 1 Port Power Injector, HP ProCurve CNMS Appliances, and HP ProCurve MSM317 Access Device. Standalone software, upgrades, or licenses may have a different warranty duration. For details, refer to the ProCurve Software License, Warranty, and Support booklet at www.hp.com/go/procurve/warranty.